Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days
  • Europe : 5 - 10 business days
  • Australia, New Zealand and Oceania : 10 - 15 business days
  • Asia Pacific : 10 - 15 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

Your items have made such a long and special journal from the sea to your home. Do not use soap and water or vinegar to clean them and do not expose to running water. Care for them by wiping clean with a soft cloth after use.

Why doesn't my item look exactly as pictured?

Each item is crafted by hand in the Philippines using natural and organic materials. Please note that each item is unique and that each "flaw" is as intended by Mother Nature. Slight differences in size and colors may occur in the process making. Please handle with care.

How are your products sustainable?

The organic materials we use are pearl and mother of pearl, which are sustainably sourced from oyster farms. Oyster farms naturally filter water by removing nitrogen and heavy metals from the water they live in, creating a natural bio-solution for polluted water.

Wholesale availability

Yes, we accept wholesale orders from retailers! Please e-mail to receive a copy of our catalog.

What sort of packaging is used to ship your products?

In some cases, you may receive your items in standard USPS padded envelopes or boxes. Whenever possible, we use repurposed and/or recyclable boxes and packing material from previous shipments in order to extend their life cycles. We encourage our customers to do the same!

What are your carbon offsetting initiatives?

We are proud to sell our products on Etsy, which is the first major online shopping destination to offset 100% of carbon emissions generated by shipping. Now, every time you receive a package from Etsy, the company balances out the carbon emissions by investing in emissions reduction projects that keep our Earth beautiful, clean, and green—which means you can feel extra-good about every special delivery.

Even our official website is powered by Etsy, which means that all orders placed there benefit from 100% carbon offsetting as well!

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